Skip to main content
GET
/
v1
/
triage
/
issues
/
{id}
Get Issue
curl --request GET \
  --url https://api.bland.ai/v1/triage/issues/{id} \
  --header 'authorization: <authorization>'
import requests

url = "https://api.bland.ai/v1/triage/issues/{id}"

headers = {"authorization": "<authorization>"}

response = requests.get(url, headers=headers)

print(response.text)
const options = {method: 'GET', headers: {authorization: '<authorization>'}};

fetch('https://api.bland.ai/v1/triage/issues/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.bland.ai/v1/triage/issues/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "authorization: <authorization>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.bland.ai/v1/triage/issues/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("authorization", "<authorization>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.get("https://api.bland.ai/v1/triage/issues/{id}")
  .header("authorization", "<authorization>")
  .asString();
require 'uri'
require 'net/http'

url = URI("https://api.bland.ai/v1/triage/issues/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["authorization"] = '<authorization>'

response = http.request(request)
puts response.read_body
{
  "data": {
    "id": "e0c4d12b-34b6-4f9f-b12a-5249a351ccc8",
    "triage_id": "T-1042",
    "org_id": "dc899c63-277f-4bd2-8b6a-950bbb88dc15",
    "number": 1042,
    "title": "Agent skipped the verification step",
    "description": "On the Aug 12 demo flow the agent jumped to the closing node without asking for the email confirmation.",
    "status": "in_progress",
    "severity": "high",
    "source": "manual",
    "category": "Routing",
    "owner_id": null,
    "assignee_id": "51007876-c89e-4ca0-b719-390dc4cf4f72",
    "author_id": "9a184d67-2ee4-4959-b42d-28cd80343388",
    "external_link": null,
    "created_at": "2026-05-04T18:24:11.482Z",
    "updated_at": "2026-05-06T02:11:08.901Z",
    "last_activity_at": "2026-05-06T02:11:08.901Z",
    "resource_count": 3,
    "flag_count": 1,
    "relation_count": 0,
    "latest_agent_session": null,
    "is_processing": false,
    "has_unread_activity": false
  },
  "errors": null
}

{
  "data": null,
  "errors": [
    { "error": "not_found", "message": "Issue not found" }
  ]
}

​
Overview

Returns a single issue. Same shape as Create Issue. Sub-resources (resources, flags, relations, alert bindings, activity) are fetched via their own paginated endpoints.

​
Headers

​
authorization
string
required
Your API key for authentication.

​
Path Parameters

​
id
string
required
Internal UUID of the issue. This is the id field returned from Create Issue, not the triage_id short code.

​
Response

​
data
object
The issue. See Create Issue for the full field list.
​
errors
null | array
null on success. Returns 404 with { error: "not_found", message: "Issue not found" } if the ID does not exist or is not in your org.
{
  "data": {
    "id": "e0c4d12b-34b6-4f9f-b12a-5249a351ccc8",
    "triage_id": "T-1042",
    "org_id": "dc899c63-277f-4bd2-8b6a-950bbb88dc15",
    "number": 1042,
    "title": "Agent skipped the verification step",
    "description": "On the Aug 12 demo flow the agent jumped to the closing node without asking for the email confirmation.",
    "status": "in_progress",
    "severity": "high",
    "source": "manual",
    "category": "Routing",
    "owner_id": null,
    "assignee_id": "51007876-c89e-4ca0-b719-390dc4cf4f72",
    "author_id": "9a184d67-2ee4-4959-b42d-28cd80343388",
    "external_link": null,
    "created_at": "2026-05-04T18:24:11.482Z",
    "updated_at": "2026-05-06T02:11:08.901Z",
    "last_activity_at": "2026-05-06T02:11:08.901Z",
    "resource_count": 3,
    "flag_count": 1,
    "relation_count": 0,
    "latest_agent_session": null,
    "is_processing": false,
    "has_unread_activity": false
  },
  "errors": null
}

{
  "data": null,
  "errors": [
    { "error": "not_found", "message": "Issue not found" }
  ]
}
Docs for agents: llms.txt