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GET
/
v1
/
triage
/
issues
/
{id}
Get Issue
curl --request GET \
  --url https://api.bland.ai/v1/triage/issues/{id} \
  --header 'authorization: <authorization>'
{
  "data": {
    "id": "e0c4d12b-34b6-4f9f-b12a-5249a351ccc8",
    "triage_id": "T-1042",
    "org_id": "dc899c63-277f-4bd2-8b6a-950bbb88dc15",
    "number": 1042,
    "title": "Agent skipped the verification step",
    "description": "On the Aug 12 demo flow the agent jumped to the closing node without asking for the email confirmation.",
    "status": "in_progress",
    "severity": "high",
    "source": "manual",
    "category": "Routing",
    "owner_id": null,
    "assignee_id": "51007876-c89e-4ca0-b719-390dc4cf4f72",
    "author_id": "9a184d67-2ee4-4959-b42d-28cd80343388",
    "external_link": null,
    "created_at": "2026-05-04T18:24:11.482Z",
    "updated_at": "2026-05-06T02:11:08.901Z",
    "last_activity_at": "2026-05-06T02:11:08.901Z",
    "resource_count": 3,
    "flag_count": 1,
    "relation_count": 0,
    "latest_agent_session": null,
    "is_processing": false,
    "has_unread_activity": false
  },
  "errors": null
}

Documentation Index

Fetch the complete documentation index at: https://docs.bland.ai/llms.txt

Use this file to discover all available pages before exploring further.

​
Overview

Returns a single issue. Same shape as Create Issue. Sub-resources (resources, flags, relations, alert bindings, activity) are fetched via their own paginated endpoints.

​
Headers

​
authorization
string
required
Your API key for authentication.

​
Path Parameters

​
id
string
required
Internal UUID of the issue. This is the id field returned from Create Issue, not the triage_id short code.

​
Response

​
data
object
The issue. See Create Issue for the full field list.
​
errors
null | array
null on success. Returns 404 with { error: "not_found", message: "Issue not found" } if the ID does not exist or is not in your org.
{
  "data": {
    "id": "e0c4d12b-34b6-4f9f-b12a-5249a351ccc8",
    "triage_id": "T-1042",
    "org_id": "dc899c63-277f-4bd2-8b6a-950bbb88dc15",
    "number": 1042,
    "title": "Agent skipped the verification step",
    "description": "On the Aug 12 demo flow the agent jumped to the closing node without asking for the email confirmation.",
    "status": "in_progress",
    "severity": "high",
    "source": "manual",
    "category": "Routing",
    "owner_id": null,
    "assignee_id": "51007876-c89e-4ca0-b719-390dc4cf4f72",
    "author_id": "9a184d67-2ee4-4959-b42d-28cd80343388",
    "external_link": null,
    "created_at": "2026-05-04T18:24:11.482Z",
    "updated_at": "2026-05-06T02:11:08.901Z",
    "last_activity_at": "2026-05-06T02:11:08.901Z",
    "resource_count": 3,
    "flag_count": 1,
    "relation_count": 0,
    "latest_agent_session": null,
    "is_processing": false,
    "has_unread_activity": false
  },
  "errors": null
}
Docs for agents: llms.txt