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POST
Send Message on Conversation
Enterprise Feature - SMS is only available on Enterprise plans.
Sends a fixed message on a specific conversation. The message goes out from the conversation’s agent number to the user’s number, is stored on the thread, and fires the message webhook with sender set to "HUMAN" (default) or "AGENT". Unlike Send SMS, this is keyed on the conversation ID rather than the number pair, so it always lands on this thread, including while the conversation is handed off to a human.

Headers

string
required
Your API key for authentication.
string
Safe retries: repeated requests with the same key do not send a second message.

Path Parameters

string
required
The conversation to send on.

Body Parameters

string
required
The text to send. Up to 1600 characters.
string
"HUMAN" (default) attributes the message to a human rep in the transcript and webhooks. "AGENT" attributes it to the agent, the same as agent_message on Send SMS.

Response

string
Use with delivery status webhooks.
boolean
Whether the conversation is currently handed off.