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POST
https://api.bland.ai
/
v1
/
contacts
/
resolve
Resolve Contact
curl --request POST \
  --url https://api.bland.ai/v1/contacts/resolve \
  --header 'Content-Type: application/json' \
  --header 'authorization: <authorization>' \
  --data '
{
  "phone_number": "<string>",
  "email": "<string>",
  "external_id": "<string>",
  "name": "<string>",
  "persona_id": "<string>",
  "agent_number": "<string>",
  "metadata": {}
}
'
{
  "data": {
    "contact": {
      "id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
      "org_id": "11111111-2222-3333-4444-555555555555",
      "name": "John Doe",
      "metadata": {
        "source": "api"
      },
      "created_at": "2025-07-22T10:30:00.000Z",
      "updated_at": "2025-07-22T10:30:00.000Z"
    },
    "created": true
  },
  "errors": null
}

​
Headers

​
authorization
string
required
Your API key for authentication.

​
Body Parameters

​
phone_number
string
Phone number for the contact. At least one identifier is required.
​
email
string
Email address for the contact. At least one identifier is required.
​
external_id
string
External ID for the contact. At least one identifier is required.
​
name
string
Name of the contact.
​
persona_id
string
Persona ID for memory scoping. Either persona_id or agent_number should be provided for memory creation.
​
agent_number
string
Agent phone number for memory scoping. Either persona_id or agent_number should be provided for memory creation.
​
metadata
object
Custom metadata to associate with the contact.

​
Response

​
data
object
Response containing the contact and creation status.
​
data.contact
object
The resolved contact object.
​
data.contact.id
string
Unique identifier for the contact.
​
data.contact.org_id
string
Organization ID the contact belongs to.
​
data.contact.name
string
Contact’s name (if set).
​
data.contact.metadata
object
Custom metadata associated with the contact.
​
data.contact.created_at
string
ISO timestamp when the contact was created.
​
data.contact.updated_at
string
ISO timestamp when the contact was last updated.
​
data.created
boolean
Whether a new contact was created (true) or an existing one was found (false).
​
errors
null
Error array (null on success).
{
  "data": {
    "contact": {
      "id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
      "org_id": "11111111-2222-3333-4444-555555555555",
      "name": "John Doe",
      "metadata": {
        "source": "api"
      },
      "created_at": "2025-07-22T10:30:00.000Z",
      "updated_at": "2025-07-22T10:30:00.000Z"
    },
    "created": true
  },
  "errors": null
}