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POST
https://api.bland.ai
/
v1
/
contacts
/
find
Find Contact
curl --request POST \
  --url https://api.bland.ai/v1/contacts/find \
  --header 'Content-Type: application/json' \
  --header 'authorization: <authorization>' \
  --data '
{
  "phone_number": "<string>",
  "email": "<string>",
  "external_id": "<string>"
}
'
{
  "data": {
    "id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
    "org_id": "11111111-2222-3333-4444-555555555555",
    "name": "John Doe",
    "metadata": {},
    "created_at": "2025-07-20T10:30:00.000Z",
    "updated_at": "2025-07-22T15:45:00.000Z",
    "identifiers": [
      {
        "id": "...",
        "contact_id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
        "identifier_type": "phone_number",
        "identifier_value": "+15551234567",
        "is_primary": true
      }
    ],
    "memories": [
      {
        "id": "...",
        "contact_id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
        "persona_id": null,
        "agent_number": "+15559876543",
        "summary": "Customer prefers morning calls.",
        "facts": {},
        "entities": []
      }
    ]
  },
  "errors": null
}

​
Headers

​
authorization
string
required
Your API key for authentication.

​
Body Parameters

​
phone_number
string
Phone number to search for. At least one identifier is required.
​
email
string
Email address to search for. At least one identifier is required.
​
external_id
string
External ID to search for. At least one identifier is required.

​
Response

Returns the contact with related data, or null if not found.
​
data
object
The contact object with identifiers, memories, and entities. Null if no contact found.
​
data.id
string
Unique identifier for the contact.
​
data.org_id
string
Organization ID the contact belongs to.
​
data.name
string
Contact’s name (if set).
​
data.metadata
object
Custom metadata associated with the contact.
​
data.identifiers
array
Contact identifiers (phone_number, email, external_id) for this contact.
​
data.memories
array
Contact memory objects, one per persona or agent. Each includes summary, facts, recent_messages, open_items, and entities (memory_entity records).
​
data.memories[].entities
array
Entity-scoped facts (e.g. bookings, orders) for that memory.
​
errors
null
Error array (null on success).
{
  "data": {
    "id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
    "org_id": "11111111-2222-3333-4444-555555555555",
    "name": "John Doe",
    "metadata": {},
    "created_at": "2025-07-20T10:30:00.000Z",
    "updated_at": "2025-07-22T15:45:00.000Z",
    "identifiers": [
      {
        "id": "...",
        "contact_id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
        "identifier_type": "phone_number",
        "identifier_value": "+15551234567",
        "is_primary": true
      }
    ],
    "memories": [
      {
        "id": "...",
        "contact_id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
        "persona_id": null,
        "agent_number": "+15559876543",
        "summary": "Customer prefers morning calls.",
        "facts": {},
        "entities": []
      }
    ]
  },
  "errors": null
}