curl --request POST \
--url https://api.bland.ai/v1/triage/issues/{id}/resources \
--header 'Content-Type: application/json' \
--header 'authorization: <authorization>' \
--data '
{
"resource_type": "<string>",
"resource_id": "<string>"
}
'{
"data": {
"id": "1d8cec02-6b7c-43f9-9f1f-86d4f31b6d8a",
"issue_id": "9bbe5547-d5b1-4b83-9f80-87c4af7c6b34",
"org_id": "f5b40b9e-bc05-4b8a-9af1-d8f6a8a3a201",
"resource_type": "call",
"resource_id": "3e3af63d-0cc0-4525-b742-72a5367fd072",
"title": "Caller asked to be transferred to billing after the agent failed to verify their account.",
"status": "available",
"metadata": {
"created_at": "2026-04-30T14:11:08.000Z"
},
"attached_by_id": "75c5c7da-a5d6-4e26-a51e-1ae8ef2bfa4a",
"created_at": "2026-05-07T05:25:56.361Z"
},
"errors": null
}
Attach a call, SMS conversation, or file to an issue.
curl --request POST \
--url https://api.bland.ai/v1/triage/issues/{id}/resources \
--header 'Content-Type: application/json' \
--header 'authorization: <authorization>' \
--data '
{
"resource_type": "<string>",
"resource_id": "<string>"
}
'{
"data": {
"id": "1d8cec02-6b7c-43f9-9f1f-86d4f31b6d8a",
"issue_id": "9bbe5547-d5b1-4b83-9f80-87c4af7c6b34",
"org_id": "f5b40b9e-bc05-4b8a-9af1-d8f6a8a3a201",
"resource_type": "call",
"resource_id": "3e3af63d-0cc0-4525-b742-72a5367fd072",
"title": "Caller asked to be transferred to billing after the agent failed to verify their account.",
"status": "available",
"metadata": {
"created_at": "2026-04-30T14:11:08.000Z"
},
"attached_by_id": "75c5c7da-a5d6-4e26-a51e-1ae8ef2bfa4a",
"created_at": "2026-05-07T05:25:56.361Z"
},
"errors": null
}
Documentation Index
Fetch the complete documentation index at: https://docs.bland.ai/llms.txt
Use this file to discover all available pages before exploring further.
call_id directly.
call, sms_conversation, or file.201 Created with the new resource link. If the resource was already attached, returns the existing link with 200 OK.
Show Resource link fields
call, sms_conversation, or file.available if the underlying resource still exists and is readable, or unavailable if it has been deleted or is not accessible.created_at.null on success. Returns 404 if the issue or the underlying resource cannot be found in your org.{
"data": {
"id": "1d8cec02-6b7c-43f9-9f1f-86d4f31b6d8a",
"issue_id": "9bbe5547-d5b1-4b83-9f80-87c4af7c6b34",
"org_id": "f5b40b9e-bc05-4b8a-9af1-d8f6a8a3a201",
"resource_type": "call",
"resource_id": "3e3af63d-0cc0-4525-b742-72a5367fd072",
"title": "Caller asked to be transferred to billing after the agent failed to verify their account.",
"status": "available",
"metadata": {
"created_at": "2026-04-30T14:11:08.000Z"
},
"attached_by_id": "75c5c7da-a5d6-4e26-a51e-1ae8ef2bfa4a",
"created_at": "2026-05-07T05:25:56.361Z"
},
"errors": null
}
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