Skip to main contentCustom dialing guarantees the highest pickup rate for your outbound calls by using the most optimal phone number from your phone number inventory.
Step 1: Setup your dialing pool.
- Curate a list of phone numbers that you would like to dial from — it is generally recommended to get multiple numbers per area code, but not strictly required.
- Send this list of phone numbers to Bland. They will send back a
pool_id that you will specify when creating your outbound call requests.
Step 2: Create your outbound call request.
- Specify the
dialing_strategy parameter with type: "custom_pool" in your outbound call request, providing the associated pool_id value that you received from Bland. For more details, see the documentation.
Cycling your numbers (Optional)
- Reach out to your Bland Contact to cycle your numbers. If needed, they can expose API endpoints to allow doing this programmatically.
API Endpoints
Custom dialing pools can now be accessed via the API. 
