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Integrations Platform

Connect Bland to tools like Salesforce, Notion, and scheduling tools so AI calls automatically create leads, book meetings, update records, and trigger workflows without manual effort. Complete shift from a legacy tool setup to an enterprise grade integrations platform, fundamentally changing how AI phone calls connect to your business systems
  • Authentication is now automatic through OAuth and forms auto-populate from connected accounts instead of requiring manual setup
  • Tool configurations are reusable resources that scale across unlimited use cases rather than one-off setups
  • Enterprise-grade architecture supports the most popular services, with custom UI/UX for each integration instead of generic interfaces
Live Integrations:
  • Salesforce CRM: Complete customer lifecycle management with accounts, contacts, leads, opportunities, tasks, events, and custom SOQL queries
  • Cal.com & Calendly: Comprehensive scheduling automation with booking creation and availability management
  • Notion: Read from your Notion knowledge bases and use them directly in your calls
  • SMS Integration: Native outbound SMS messaging through Bland for enterprise customers
We will continue to add more tools and integrations here, so stay tuned for updates!
  • Integrations
  • Actions
  • Authentication
  • Configuration
  • Pathway Node
Salesforce CRM integration showing account and lead management

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Improvements

Call Logs & Management
  • Fixed calls displaying with missing duration, price, and webhook data in dashboard
  • Guard rail triggers now show content badges in call logs
  • Guard rail trigger content is now visible in detailed logs
  • Added historical guard rail filtering and call selection
Pathways & Routing
  • Added pathway minimap for better navigation
  • IVR nodes now support individual node testing
  • Enhanced scheduling node prompting and behavior
  • [Enterprise] Warm transfer messages no longer skip when interrupted during playback
Knowledge Base
  • [Enterprise] Added citation templates
  • [Enterprise] Enhanced citation error and failure logging in UI
  • [Enterprise] Citation schemas can now be deleted or archived
UI/UX Improvements
  • Personas now support custom picture uploads
  • Web widget is now draggable
Billing & Account Management API & Development
  • List calls endpoint now supports date range filtering with update_start_date and update_end_date parameters