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Improvements

Pathways & Routing
  • Improved timeout rate when generating pathways
  • Persists new pathway nodes/edges after pathway transfers, fixing “nodes or edges missing” errors when warm transfers trigger reconnections
SMS
  • [Enterprise] SMS logs maintain text whitespace formatting
Citations
  • [Enterprise] Rejects call creation if citation_schema_ids are included but record: false is set
Web Widget
  • Allow searching through web widget logs
  • Adds support for post chat webhooks for web widget
API & Development
  • [Enterprise] Fixed race condition where both citations and post call webhook would be sent separately while combined webhooks are enabled