October 20, 2025

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Improvements

• Added support for 48kHz audio sample rate in web calls for enhanced audio quality
• Improved audio based variable extraction with support for web calls
• [Enterprise] Enhanced live translation feature so users can now hear their own translation during calls
• Reduced voicemail tone detection response time for faster agent responses after encountering voicemail tones

• Fixed call log filters to properly handle numeric values in variable filtering
• Added tooltips for long agent/user messages in call logs for better readability
• Fixed call cancellation functionality so scheduled calls can now be properly cancelled via API
• Resolved duplicate “Connection Lost” toasts in Active Call View

• Fixed custom tool input variable extraction issues that caused failures on specific data types
• Improved route node UI alignment and layout
• Updated global prompt health indicators to follow latest platform guidelines
• Reduced model hallucinations when determining disposition tags
• Added toggle for excluding transcript/pathway logs from post call webhooks to help with payload size

• [Enterprise] Fixed race condition bug that caused SMS agents to stop responding when users replied too quickly

• Fixed Q&A suggestions UI overflow issues and added pagination for better navigation

• [Enterprise] Added support for multiple citation schemas in backfill operations

• Enhanced phone number purchase flow with immediate payment method attachment when none exists
• Updated billing page to include knowledge base limits per plan tier