Watchtower [Enterprise]
Enterprise hallucination prevention that addresses incorrect value extraction and false loop condition assessments at scale.- Runs critical decisions multiple times in parallel to identify consensus patterns, then automatically flags low confidence when outputs diverge across variable extractions and loop conditions
- When unreliable results are detected, retry with clarification prompts, transfer to human agents, or route to alternative pathway nodes
- Surfaces unreliable nodes and uses fail-safe protocols that handle uncertainty gracefully instead of returning confident but incorrect responses
- Compliance View
- Node Configuration
Enable watchtower under the Compliance & Policy Management section page of the dashboard
Improvements
Automations & Integrations- Added Slack notifications and webhook triggers for internal automation events
- Hubspot integration enhancements including custom field support, user-defined validation rules, and association-based automation triggers for calling contacts linked to tickets, tasks, and deals
- [Enterprise] Added background audio support for SIP calls