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Improvements

Voice & Audio
  • Improved voice cloning UI with enhanced form validation and loading indicators
  • Changed the default call interruption threshold to 500ms. Our Solutions and Core Engineering teams have tested this over months and found 500 ms to be a more appropriate default, leading to more natural pauses and improved handling of speech delays.
Knowledge Base & Web Scraping
  • Added animated loading indicators for web scraping in knowledge base UI
SMS Features
  • Added candidate model support for SMS conversations
  • Introduced message IDs for SMS conversations
Web Agents Personas
  • Improved persona UI and animations with new avatars
  • Fixed max call duration slider in personas view
Call Logs
  • Fixed bug where call log filters reset after playing recordings
  • Added draggable columns to call logs
Pathways
  • Improved warm transfer node configuration UI
Improved warm transfer node configuration UI
  • Removed block interruptions option for prompt-based calls
  • Fixed custom tool dropdown overflow in pathway UI
API & Development
  • Improved typing for custom tool API variable and response extraction
Call Management
  • Improved error handling when starting calls with negative credit balance
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