> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bland.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# February 2, 2026

> Watchtower and other platform improvements

### Watchtower \[Enterprise]

Enterprise hallucination prevention that addresses incorrect value extraction and false loop condition assessments at scale.

* Runs critical decisions multiple times in parallel to identify consensus patterns, then automatically flags low confidence when outputs diverge across variable extractions and loop conditions
* When unreliable results are detected, retry with clarification prompts, transfer to human agents, or route to alternative pathway nodes
* Surfaces unreliable nodes and uses fail-safe protocols that handle uncertainty gracefully instead of returning confident but incorrect responses

<Tabs>
  <Tab title="Compliance View">
    <img src="https://mintcdn.com/blandai/eogVhEFR2LA8scex/changelog_assets/02_02_2026/watchtower_compliance.jpeg?fit=max&auto=format&n=eogVhEFR2LA8scex&q=85&s=2c517371013ce3038295a66adb881052" style={{ width: "100%", borderRadius: "0.5rem", marginTop: "1rem", marginBottom: "1rem" }} alt="Watchtower compliance and evaluation settings" width="5088" height="3484" data-path="changelog_assets/02_02_2026/watchtower_compliance.jpeg" />

    <p style={{ textAlign: "left", fontStyle: "italic", marginTop: "0.25rem", color: "#666" }}>
      Enable watchtower under the Compliance & Policy Management section page of the dashboard
    </p>
  </Tab>

  <Tab title="Node Configuration">
    <img src="https://mintcdn.com/blandai/eogVhEFR2LA8scex/changelog_assets/02_02_2026/watchtower_node.jpeg?fit=max&auto=format&n=eogVhEFR2LA8scex&q=85&s=995195d563fdedcbf84f52f378094caf" style={{ width: "100%", borderRadius: "0.5rem", marginTop: "1rem", marginBottom: "1rem" }} alt="Watchtower node configuration interface with guard rail controls" width="5088" height="3484" data-path="changelog_assets/02_02_2026/watchtower_node.jpeg" />

    <p style={{ textAlign: "left", fontStyle: "italic", marginTop: "0.5rem", color: "#666" }}>
      This node uses watchtower to enable guard rails specifically on the loop condition, which will transfer the call if the condition fails after unreliable results are detected
    </p>
  </Tab>
</Tabs>

***

### Improvements

**[Automations & Integrations](https://app.bland.ai/dashboard/automations)**

* Added Slack notifications and webhook triggers for internal automation events
* Hubspot integration enhancements including custom field support, user-defined validation rules, and association-based automation triggers for calling contacts linked to tickets, tasks, and deals

**Voice & Telephony**

* \[Enterprise] Added background audio support for SIP calls